Refund policy

Hdweblink Refund Policy

At Hdweblink, we strive to ensure customer satisfaction. However, if you are not satisfied with your purchase, we offer a refund policy subject to the following terms:

Eligibility for Refunds

  • Refund requests must be made within 14 days of the purchase date.
  • To be eligible, the product or service must not have been used, downloaded, or significantly modified.
  • Refunds do not apply to custom or personalized services unless there is a defect or failure to deliver as agreed.

Non-Refundable Items

  • Digital products that have been accessed or downloaded.
  • Subscription-based services after the first billing cycle has commenced.
  • Services that have already been provided or partially fulfilled.

Refund Process

  • To request a refund, contact our support team at [email protected] with your order details.
  • Approved refunds will be processed within 5-10 business days, returned to the original payment method.

Disputes & Chargebacks

  • If a chargeback is initiated without first contacting our support team, we reserve the right to deny future services.
  • Disputes will be handled in accordance with our Terms of Service.

For any questions regarding refunds, please contact us before making a purchase to ensure clarity on our policies.