Hdweblink Refund Policy
At Hdweblink, we strive to ensure customer satisfaction. However, if you are not satisfied with your purchase, we offer a refund policy subject to the following terms:
Eligibility for Refunds
- Refund requests must be made within 14 days of the purchase date.
- To be eligible, the product or service must not have been used, downloaded, or significantly modified.
- Refunds do not apply to custom or personalized services unless there is a defect or failure to deliver as agreed.
Non-Refundable Items
- Digital products that have been accessed or downloaded.
- Subscription-based services after the first billing cycle has commenced.
- Services that have already been provided or partially fulfilled.
Refund Process
- To request a refund, contact our support team at [email protected] with your order details.
- Approved refunds will be processed within 5-10 business days, returned to the original payment method.
Disputes & Chargebacks
- If a chargeback is initiated without first contacting our support team, we reserve the right to deny future services.
- Disputes will be handled in accordance with our Terms of Service.
For any questions regarding refunds, please contact us before making a purchase to ensure clarity on our policies.